Shipping Policy

Last Updated: September 8, 2026

Thank you for shopping with us! We are committed to processing and delivering your order as quickly and safely as possible.

Order Processing

All orders are processed within 1–3 business days after payment has been successfully received.

Orders are not processed or shipped on weekends or public holidays. If we experience a high volume of orders, processing may take a little longer. In such cases, we will do our best to keep you updated.

Shipping Time

Once your order has been shipped, the estimated delivery time is:

• Local/Within Pakistan: 3–7 business days

• International Orders: 7–15 business days

Please note that delivery times are estimates and may vary depending on your location, courier delays, weather conditions, public holidays, customs clearance, or other circumstances beyond our control.

Shipping Charges

Shipping charges are calculated and displayed at checkout based on your delivery location and order details.

From time to time, we may offer free shipping promotions. Any applicable promotion will be clearly mentioned on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation message/email containing your tracking information, where available.

Please allow up to 24–48 hours for tracking information to become active.

Incorrect or Incomplete Address

Please make sure that your shipping address, phone number, and other delivery information are correct before completing your order.

If an order is returned to us because of an incorrect, incomplete, or undeliverable address, the customer may be responsible for the additional shipping charges required to resend the order.

Delayed or Lost Orders

While we work with reliable shipping partners, occasionally an order may be delayed or lost during transit.

If your order has not arrived within the estimated delivery timeframe, please contact us at with your order number so we can investigate the issue with the shipping carrier.

Damaged Packages

If your package arrives damaged, please contact us as soon as possible at [Your Support Email].

We recommend taking clear photos/videos of the package and the damaged product before opening or disposing of the packaging, as these may be required to process your claim.

International Shipping

For international orders, the customer may be responsible for any applicable customs duties, import taxes, or other fees imposed by the destination country.

These charges are outside our control and are not included in the product or shipping price unless specifically stated at checkout.

 

We are always happy to help!